Warranty Policy
We stand behind the quality of our products and provide limited warranty coverage.
Warranty Coverage
Our products are covered by a 3-12month limited warranty from the date of delivery unless otherwise specified.
varies by component.
1) Electrical drive components
Motor, controller, display, main wiring harness
Warranty period: 12 months
2) Battery
Warranty period: 6 months
Battery capacity degradation due to normal use is not covered.
3) Accessories and minor components
Sensors, connectors, small electrical parts
Warranty period: 3–6 months
The warranty covers manufacturing defects in materials or workmanship under normal use.
Not Covered
The warranty does not cover:
• Improper installation or misuse
• Unauthorized modification
• Normal wear and tear
• Damage caused by accidents or external factors
• Consumable components
Warranty Claim Process
To request warranty service:
1. Contact us at info@ebikedrivekit.com
2. Provide order number and issue description
3. Provide photos or videos if requested
We will evaluate the issue and provide repair, replacement, or technical support as appropriate.
Shipping Responsibility
Warranty replacement shipping responsibility will be determined based on the nature of the issue.