Warranty Policy

We stand behind the quality of our products and provide limited warranty coverage.

Warranty Coverage

Our products are covered by a 3-12month limited warranty from the date of delivery unless otherwise specified.

varies by component.

1) Electrical drive components

Motor, controller, display, main wiring harness
Warranty period: 12 months

2) Battery

Warranty period: 6 months

Battery capacity degradation due to normal use is not covered.

3) Accessories and minor components

Sensors, connectors, small electrical parts
Warranty period: 3–6 months

The warranty covers manufacturing defects in materials or workmanship under normal use.

Not Covered

The warranty does not cover:
• Improper installation or misuse
• Unauthorized modification
• Normal wear and tear
• Damage caused by accidents or external factors
• Consumable components

Warranty Claim Process

To request warranty service:
1. Contact us at info@ebikedrivekit.com
2. Provide order number and issue description
3. Provide photos or videos if requested

We will evaluate the issue and provide repair, replacement, or technical support as appropriate.

Shipping Responsibility

Warranty replacement shipping responsibility will be determined based on the nature of the issue.