Order Cancellation Policy

We understand that plans may change. Order cancellation is subject to the following terms.

Before Shipment

Orders may be cancelled before shipment for a full refund.

After Shipment

Orders cannot be cancelled once shipped. Customers may request a return according to our Refund Policy.

Customized or Special Orders

Custom or special-order items cannot be cancelled once production has started.

Refund Processing

Approved cancellations will be refunded to the original payment method within 5–10 business days.