FAQ

Q1: What products do you sell?

We specialize in e-bike conversion kits, electric bike components, and related mobility accessories.

Q2: Do your conversion kits fit all bicycles?

Most kits are compatible with standard bicycle frames. Please check product specifications or contact us before purchase.

Q3: Do you ship internationally?

Yes, we ship worldwide. Delivery time varies by destination.

Q4: How long does shipping take?

Typical delivery time is 7–15 business days depending on location.

Q5: Do your products come with warranty?

Yes, most products include a 12-month limited warranty.

Q6: Can I track my order?

Yes, tracking information will be provided after shipment.

Q7: Who is responsible for customs duties?

Import duties and taxes are the responsibility of the customer unless otherwise stated.

Q8: How can I contact customer support?

Email: info@ebikedrivekit.com
Response time: 24 business hours